Last updated: January 1, 2026
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This includes:
We use the information we collect to:
Images uploaded to GrainLux are processed according to your instructions and stored securely. We do not use your images for training AI models unless you explicitly opt in. Images are encrypted at rest and in transit.
We retain your images and processed outputs for as long as your account is active or as needed to provide services. You can delete your images at any time through the dashboard or API. Deleted images are permanently removed within 30 days.
We do not sell your personal information. We may share information with third-party service providers who assist in operating our platform, subject to confidentiality agreements.
Depending on your location, you may have rights to access, correct, delete, or port your personal data. Contact privacy@grainlux.com to exercise these rights.
We use essential cookies to maintain your session and preferences. Analytics cookies help us understand how our service is used. You can manage cookie preferences through your browser settings or our cookie consent banner.
Your data may be processed in countries outside your jurisdiction. We use Standard Contractual Clauses and other approved mechanisms to ensure adequate protection for international data transfers.
GrainLux is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of material changes via email or through a notice on our website at least 30 days before the changes take effect.
For privacy-related questions, contact us at privacy@grainlux.com or write to: GrainLux Inc., 548 Market St, Suite 300, San Francisco, CA 94104.
Data Protection Officer: dpo@grainlux.com
EU Representative: GrainLux EU Ltd., 10 Finsbury Square, London EC2A 1AF, United Kingdom
California residents have additional rights under the CCPA, including the right to know what personal information is collected, the right to delete, and the right to opt-out of the sale of personal information. We do not sell personal information.
We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. For more details, see our Security page.